Fulfillment, Refund, and Cancellation Policy
Last Updated: August 1, 2024
At Alpha Dental Solutions, we are committed to providing exceptional service to our clients. Below, you will find important details regarding our fulfillment process, refund policy, and contract cancellation terms.
1. Fulfillment Policy
Once you sign a contract with Alpha Dental Solutions, our team will begin delivering the agreed-upon services as outlined in your contract. These services may include, but are not limited to, digital marketing strategies, campaign management, and website development.
You will receive regular progress updates and reports on your campaigns and projects. If you have any concerns or inquiries during the fulfillment of services, feel free to reach out to us at info@alphadentalsolutions.com.
2. Refund Policy
Due to the nature of our services, which include digital marketing, website development, and campaign management, all sales are final once the services have commenced. We do not offer refunds for services that have already been delivered or are in progress.
If you are unsatisfied with any aspect of the services, we encourage you to contact us at info@alphadentalsolutions.com so we can discuss your concerns and work towards a resolution. Our priority is client satisfaction.
3. Cancellation Policy
All contracts with Alpha Dental Solutions require a minimum commitment of three (3) months. After the initial 3-month period, contracts automatically convert to a month-to-month agreement.
Minimum Term: Clients are unable to cancel their services during the initial 3-month commitment.
After the Minimum Term: Once the initial 3-month period has passed, clients may cancel their services by providing 30 days' written notice. Cancellations will take effect at the end of the current billing cycle.
To initiate a cancellation after the 3-month period, please contact us at info@alphadentalsolutions.com.
We reserve the right to update this policy at any time. Changes will be posted on this page, and it is the responsibility of the client to review the policy periodically.